Your employees ask questions about ERP data, procedures and documents in plain language; the assistant answers only from sources the user is authorized to see, and shows the source.
An enterprise knowledge assistant makes scattered internal knowledge, such as procedures, contracts, technical documents and ERP records, accessible from a single chat interface. An employee asks, “Does our contract with this supplier have a penalty clause?” and the assistant finds the relevant document, summarizes the answer and shows the source.
Unlike a general chat tool, the ErucaAI assistant knows your organization's permission structure. If a user can't see a record in the ERP, neither can the assistant. Questions about numbers, lists and statuses are answered directly from the database without ever going to the language model, which is both fast and accurate.
Questions in Turkish and English; answers come with the relevant paragraph and a link to the document.
Questions such as customer balance, order status or stock quantity are answered from authorized data, using SQL.
Answers to questions like “Which products had the most returns this quarter?” with a table and chart.
Procedures, regulations, contracts and technical documents are indexed with their versions.
Approved answers written by your experts are used first and kept up to date.
Role-based access; personal data is masked for unauthorized users.
The assistant works inside ERP screens; you can ask questions about the open record.
Users approve or correct the answer; this feedback improves the model.
A question first passes a permission check, is answered in the most suitable tier, and doesn't reach the user without passing the validators.
Companies whose field teams need instant access to procedures and knowledge held at headquarters.
Teams that frequently answer questions on regulations, the chart of accounts and past records.
Reps who need fast access to product, order and contract information.
Executives who want current figures in plain language without waiting for reports.
The assistant grounds its answers only in the sources it finds and shows them. When it can't find a source, it says so clearly. Numerical questions are answered directly from the database without going to the language model.
PDF, Word, Excel, email, text files and scanned documents (with OCR) can be indexed. ERP records are read directly from the database.
No. The assistant inherits the user's ERP and document permissions; it never uses a record or document the user isn't authorized to see in its answer.
The assistant is provided through a web interface and an API; integration with enterprise messaging tools can be done as part of the project.
For the document library and basic ERP questions, the first version is usually ready within a few weeks; scope depends on the number of sources to connect.
Pick a real business problem; in a short pilot we connect your data, measure in shadow mode and review the results together.
Describe a real business problem; we'll define the pilot scope together.
Our team will get in touch with you shortly.