Process automation

AI agents and process automation
Agents do the routine work, people make the decisions.

AI agents that route requests to the right person, complete routine checks and approvals with your rules, and leave only the exceptions to people.

Features
ErucaAI · Agents
Today
Request routing · 128 tasksAssigned
Invoice matching · 46 tasks3 exceptions
Delay risk · 5 work ordersNotified
What is an AI agent?

Digital teammates that work by your rules.

An AI agent is software that can carry out a specific task on its own, step by step: it reads data, decides based on rules, performs transactions in the ERP and reports the result. Unlike classic RPA bots, it can understand text and act on context even when the rules aren't fully defined.

ErucaAI agents run inside the Eruca ERP process engine. Each agent has defined permissions, allowed actions and an approval limit; any work outside that limit is left to people. Every step an agent takes is written to the audit trail and can be reversed.

What agents bring
  • Waiting time on routine approvals and checks gets shorter.
  • Teams focus on exceptions and value-added work.
  • Workload is balanced by skills and capacity.
  • Delay risks are flagged in advance.
  • Every agent step is traceable and auditable.
Features

What's included in AI agents?

01

Smart work routing

Incoming requests, applications and tasks are assigned to the right person based on topic, urgency and team workload.

02

Automatic matching

Supplier invoices are automatically matched with purchase orders and goods receipts, and bank transactions with invoices.

03

Rule-based approval

The agent completes routine approvals within defined limits; anything outside the limits goes to a person.

04

Delay and risk alerts

Work orders, orders or applications at risk of delay are flagged in advance.

05

Email and request reading

Reads incoming email, classifies the request and starts the relevant process.

06

Human approval

Every agent has an approval limit; critical steps always go through human approval.

07

Audit trail and rollback

Every agent action is recorded with on whose behalf and under which rule it was performed.

08

Measurement

Completed tasks, exception rate and time saved per agent are tracked on the dashboard.

Process flow

The agent works, you stay in control.

Every agent has a defined task, permissions and approval limit; any work outside that limit is left to people.

  1. 01
    Trigger
  2. 02
    Read data
  3. 03
    Apply rule
  4. 04
    Action
  5. 05
    Exception?
  6. 06
    Human approval
  7. 07
    Report
Who it's for

Who are AI agents for?

Companies with heavy approval flows

Organizations running high-volume approval processes such as purchasing, expenses and leave.

Finance operations

Teams handling invoice matching, reconciliation and collections tracking.

Call and service centers

Units that classify incoming requests and route them to the right team.

Production planning

Businesses that need early warnings on work orders, materials and capacity.

Together with Eruca ERP AI works with your business data. Agents run as a step in the Eruca ERP process engine; the same permission, approval and audit trail rules apply. Eruca ERP With ErucaStudio AI agents in the development process. Draw the agent's task, rules and approval limit in the ErucaStudio process designer, then package and deploy it. ErucaStudio
FAQ

Frequently asked questions about AI Agents

What is the difference between an AI agent and RPA?

RPA is a rule-based bot that replays on-screen clicks exactly and stops when something unexpected happens. An AI agent understands text and context, suggests the most likely path in ambiguous situations, and hands the work to a person when it isn't sure.

What happens if an agent makes a mistake?

Agents act only within defined approval limits; every action is written to the audit trail and can be reversed. Critical steps always go through human approval.

Which processes should we start with?

It's best to start with high-volume processes whose rules are largely clear and where mistakes are cheap: invoice matching, request routing, routine approvals.

Can agents work with our existing systems?

Yes. Agents run natively inside Eruca ERP and integrate with other systems via REST API, database or message queue.

How do we measure agent success?

For each agent, the number of completed tasks, exception rate, average time and labor saved are tracked on the dashboard.

Other ErucaAI solutions
Document Data Extraction Forecasting and Decision Support Enterprise AI Assistant

Let's build your first model together.

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